Returns and Refund

Our goal is here to make you happy, we always put our customers first.

We value your business and the guarantee your satisfaction. 

Yes, We love our customers, we want you to be happy :)

If you To file a claim please provide your order number and tracking number to: yoffacustomerservice@gmail.com

 

We do understand sometimes inevitably you are not happy about our products. We will be very happy to help you to return the product to us. If you are not happy with your purchase you can file File a return please email us at: yoffa.usreturns@gmail.com


Returns and Refund Policies:

  • Our policy lasts 30 days. If 30 days have gone by since the delivery, unfortunately we can’t offer you a refund or exchange.
  • To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
  • Free items are non-returnable
  • Please do not send your purchase back to the manufacturer.


Refunds (if applicable)


Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 3-5 business days.

If you’ve done all of this and you still have not received your refund yet, please contact us at: yoffacustomerservice@gmail.com

Returns and Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Please consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

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